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Billing and Payment
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Knowledgebase Billing and Payment

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How to Make a Payment

For payments, you can go to our website's payment page at: https://openefforts.c

Do you need to file a payment dispute?

You do not need to file a dispute...

Payment Address

Open Efforts PO Box 674 San Martin, CA. 95046   

How to stop automatic payments

Automatic payments are controlled by your payment processor, not by us. We never see or store your card or PayPal information, and we cannot stop, start, or change an automatic payment for you. Every...

Refunds, credits, and unused service time

Our service is prepaid and best-effort: it depends on Corrlinks, the Bureau of Prisons, and the inmate. Per our Terms of Service, agreed when the account was opened, we do not provide cash refunds. U...

Scam alert: we never call, and never ask for payment by phone

We will NEVER call you. No one from Corbot or the inmate's texting service will ever phone you — not for support, not for payment, not for any reason.

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